On July 9, 2012 at around 7pm our a/c went out on one of the hottest nights on record. Called Hare's
and the owner Troy showed up at 9:15pm and temporarily fixed the problem until he got the part. The next day he was to come but due to a severe storm he was unable to work with electricity. He called and re-scheduled for the following day and he followed through as planned. We are so thankful to find him and surely will keep his number handy. What a relief more than one way! For sure we will always highly recommend him.
Rodolfo and Jean, Virginia Beach, VA
Troy is the most helpful, friendly and honest serviceman I have ever worked with. There is no one that does customer service like Hare's. I cannot say enough nice things about this man and his company. Thanks for all the help over the years.
Todd, Virginia Beach, VA
I just wanted to thank you so much for coming through for me numerous times during my long periods of 'induction' when I was not able to be at home you were there to fix any problems I might have had (i.e. heating, cooling, plumping, electrical). My two little doggies and I could not have survived without your service and prompt dedication in helping me when my A/C unit died during the intense heat wave last year. The new A/C unit works great and my puppy dogs are happy too. I also wanted to thank your brother for retrieving my necklace in the sink drain and replacing the electrical outlets outside. This is a little late getting to you but I just wanted to thank you for the superior service and quick response no matter what time of day or plans you may have had for yourself you made time for me and I am ever so thankful for that. I also wanted to wish you and your family a Happy Memorial Day. Thanks again Troy!
Victoria, Quincy and Milo; Virginia Beach, VA
I would recommend Troy for anyone who's looking to replace or repair your heating and Air Conditioning needs. Troy was friendly, knowledgeable and honest He returned my call the same day and had a new unit within the week!! Can't beat his price and customer service. He was recommended from a trusted friend and I would highly recommend him as well. Thank you Hare's for excellent service!
Leigh, Virginia Beach, VA
Thanks Troy and crew for correctly diagnosing the problem with my system. You were the first In years that didn't just put a band-aid on the problem. I love my new system!!
Tinesha, Chesapeake, VA
Hare's came out on a weekend day to fix a no A/C issue. The team showed up on time and repaired damaged attic cabling quickly and at a reasonable price. Call them.
W, Virginia Beach, VA
Troy was extremely knowledgeable, professional, and customer oriented. He went out of his way to help my family and as a result we have found a regular "AC Guy". I will recommend him to everyone I know.
Mike, Virginia Beach, VA
Our heat pump unit was replaced two years ago along with the thermostat. The first cold snap of the year we were told by the same person who replaced the unit that the valves were stuck and parts needed replaced. After 3 weeks of the heat running on Emergency/Aux heat, Hare's made a visit to our home. In just minutes the technicians correctly programmed the thermostat (for heat pump Instead of gas) and recharged the Freon in the compressor. Thank you Hare's!
Walter, Virginia Beach, VA
I am pleased to recommend the services of Hare's Heating and A/C. I notified Troy of my problem and he provided service that same day. Not only did he fix the problem he also noted potential future problems and made the corrections. Troy was very knowledgeable in the field of heating and air conditioning. Thanks so much.
Donna, Virginia Beach, VA
Troy Hare is honest, professional, and friendly. I personalty recommend him to everyone.
Athens, Chesapeake, VA
We have been very happy that when an old trusted friend retired from the HVAC business he recommended Troy to be his replacement. He had been maintaining our homes older systems tor sometime now. He has responded to our emergencies with our old systems. When it became necessary to replace both our old a/c and heat zone 1 system and our gas furnace and heat pump zone 2 system he came through again. He is very good at what he does, very fair with his pricing and a very good friend to have in the business. I highly recommend him.
Steve, Virginia Beach, VA
I'd like to personally recommend
Troy Hare for all your HVAC needs. Troy has never failed to provide our family with the best service whenever we call. He's honest and gives fair, reasonable, fantastic advice. We wouldn't go to anyone else. Thanks so much!
Amanda, Virginia Beach, VA
I was very impressed that Troy came out to see me the day I called with my ac problem, it was probably 10pm. It was too dark to do the work he needed to do so he returned the next afternoon. He didn't try to push a new unit on me. There was no charge to look at it to see what the problem was, and coming over that late at night the day I called most people would call it an emergency call and charge you double. When he did come back in the daylight he got right on that unit and knew exactly what he was doing. No walkaround it scratching his head second guessing himseIf. He got right to the issue and fixed it and it's been working great ever since. I even had to put the heat on one night I got so cold, wasn't used to itafter sleeping in some really hot humid conditions. I highly recommend Troy to anyonewho has a problem and needs a hvac repair of any kind. I never fill these things out but he was so nice and honest and easy to work with, I feel I owe it to him as well as future customers to know they will not regret hiring Troy Hare :) thnx Troy!
Jeanette, Virginia Beach, VA
After receiving a quote from a different company, a trusted friend suggested I call Hare's Heating and Cooling. Let me say I am elated I did! Not only did the other company quote me over twice he price of my install, they were not near as informative as Hare's was. Troy took the time to explain how to maintain my new system to get the maximum life out of it, in addition he programed my digital thermostat for me as he taught me how to do it myself. I would suggest Hare's Heating and Cooling to everybody! Troy is extremely knowledgeable, polite, and you can' beat his prices! Thank you Troy for the wonderful job you did on my install and be certain I will be calling again if I have any other troubles in the future!!!
Nanci, Norfolk, VA
Saturday 10am - I called Troy "The heat isn't coming on" 12:30 - Troy arrived- Within minutes the heat was on - What an amazing man - He squeezed us into his day again - My family can't thank him enough. Troy also is an excellent source for other repairs around the house that we can't do ourselves. If there is something he doesn't specialize in, he knows a trustworthy person that does. Thanks Troy!
Bonnie, Virginia Beach, VA
WOW! GREAT pricing... GREAT people... on time... friendly... polite... couldn't have asked for better... HIGHLY recommend them to anyone needing a new system or simple repair/upkeep ... WONDERFUL company/people all the way around! Thanks so much for everything!
Jen, Chesapeake, VA
This is to express my sincere appreciation for the professional services provided by Troy Hare. Confidence exudes within me because of the waythat he got about his work I knew right away that he was really sincere and serious about fixing my heating problem in the most economical manner.
It was a pleasure to associate with such a knowledgeable and responsible person who has such vast experience in the field. Troy has an extensive background in teaching the trade to others. This asset laid the foundation for helping customers understand the entire situation. One of Troy's attributes which is sometimes lacking in the industry is his ability and willingness to communicate clearly and positively with his customers.
I found Troy willing to communicate on a technical level. He did not seem to hesitate in giving me information about the specifics of thejob. He even let me help (with no extra charge) and was willing to coach me constructively.
I have a home with two HVAC systems, a rental property with two systems, and family members all of whom are quite particular about who does maintenance on their homes. It is comforting to me knowing that we are being treated fairly and professionally by a master tradesman like Troy Hare. Thanks again to Troy for fast service at a reasonable cost to me.
Roy, Virginia Beach
We just bought a new home with a brand new HAVOC system, but no heat strips! After getting a quote from a different company that could not live up to their quote, I called Troy. He drove past my house on his way out of town, gave me a much better quote. and scheduled our appointment. Troy had to do a tad more detailed work than expected, and only charged us $10 more than expected. He was very friendly, down to earth and knowledgeable. I feel he's a person to rely on and is able to come out whenever we need him. Thank you very much for the service, we were without heat during the coldest month that we've seen in years, and you fixed that with minimal fuss. We truly appreciate it.
Michael and Brandi, Virginia
I have dealt with 4 other HAVOC companies since I lived here at the beach. Troy will be the only person I deal with from here on out. I assumed all HAVOC companies in the city were frauds, until I hired Troy. He is honest and thoroughly explains everything to you. He installed a completely new system in our house and I could not have asked for a faster job with such great quality. Truly 5 Stars!!
Justin, Virginia Beach, VA
I am writing to recommend Troy and Tracy, both have our heartfelt recommendation on HAVOC and electrical service and installation. We applaud Troy & Tracy and their strong desire to make us happy. Their dedication and skill took us to the next level.
We continually share their name and numbers to surrounding neighbors who seek more than just a technician, but someone who CARES! They have made their mark in the HAVOC industry. They arrive at your home with determination of high success and are willing to work hard.
For the Hare's, we recognize that Troy & Tracy possess all of the necessary qualities to succeed in this business. Additionally, Troy's desire to consistently offer a fresh perspective and creative approach to projects. Tracy also approaches his projects by calculating risks and making solid decisions.
Robert & Bonnie, Virginia Beach, VA
I have been using Hare's AC services for three years. I live in Suffolk, VA and he comes out every lime I have a problem. Heating issue or AC issue, Troy comes out within 24 hours, including Saturdays and Sundays. No problem is too big or small for Troy. Very courteous, I highly recommend Hare's Heating and Cooling to all my friends.
Jeff Manian, Suffolk, VA
Troy is awesome Of course, Friday night my compressor stopped working. Called Troy on Saturday after searching high and low for a capacitor. Troy had one on his truck, was at my house in no time and 15 minutes later my compressor was running perfectly. Use Hares - Troy was good.
Jim, Ocean Lakes, Virginia Beach, VA
Homeowner of Air Conditioner
For three years I have had problems with my air conditioner, with several repair companies coming out. I had settled on the fact that my house would never cool below 77 degrees. One trip from Troy and my house is colder than I have ever seen it. Troy was professional and his communication skills were one of his best features. He kept me informed of current problems, future problems, and solutions. He was not at my house just to make money, but to make sure that the Job was done right. Thanks for the work.
Home Owner, Mother, Wife, RN
We highly recommend Troy. Troy replaced our AC/Heating units plus placed a state of the art "REME" to keep our air in the hou.e clean - no filters needed for REME!! Troy will give you honest recommendations for what is economic and energy efficient with very reasonable prices. He is detailed, precise, truthful, quick and very knowledgeable!! Troy has been the most trustworthy person we have had the pleasure of doing business with.
I highly recommend Troy so that you can be sure that all Installs and service are done properly.
Sally, Chesapeake, VA
Troy came over and proved a "big business" company they were wrong and saved me thousands on a new a/c unit. Tracy and Troy are replacing multiple lights in the kitchen and adding recessed lights. They're the only ones I'll trust, or recommend, to work in / on my home.
Keep your systems in top condition with an estimate for service from our heating and air-conditioning contractors in Virginia Beach, Virginia.